Privacy Policy

Effective Date: 12th July 2024 Introduction: Welcome to Chacha Express. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our grocery delivery app. By accessing or using the Chacha Express app, you agree to the terms of this Privacy Policy. Information We Collect: a. Personal Information When you use our app, we may collect personal information, including but not limited to: Name Phone number Delivery address b. Non-Personal Information We may also collect non-personal information about your use of the app, such as: *Working Of App In your Device. *Any Problems Facing while placing order 3. How We Use Your Information We use the information we collect for various purposes, including: Processing and fulfilling your orders Communicating with you about your orders and updates Improving our services and app functionality Personalizing your user experience Providing customer support Sending promotional offers and updates (you can opt-out at any time) Ensuring the security of our app and services 4. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information with: Service providers who assist in operating our app and providing our services Payment processors for secure payment transactions Delivery partners to fulfill your orders Legal authorities if required by law or to protect our rights 5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. 6. Your Rights and Choices You have the right to: Access, update, or delete your personal information Opt-out of receiving promotional communications Restrict or object to the processing of your personal information Request a copy of your personal data in a commonly used format To exercise these rights, please contact us at +91 8435334777. 7. Third-Party Links Our app may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. 9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Chacha Express 8435334666 chachajistore@gmail.com Inderganj Chauraha Gwalior Thank you for choosing Chacha Express. Your trust is important to us, and we are committed to protecting your privacy.